Privacy Policy
Your privacy matters to us. Learn how we protect and manage your personal information.
This Privacy Policy is effective as of January 15, 2025
1. Information We Collect
At mythorilavenqs, we collect information that helps us provide better financial analysis services and investment education. The types of information we gather include details you provide directly and data collected automatically through your interactions with our platform.
Personal Information You Provide
- Name, email address, and contact information when creating an account
- Financial goals and investment preferences during onboarding
- Payment information for subscription services
- Communication preferences and feedback submissions
- Educational background and experience level for personalized content
Automatically Collected Information
- Device information including IP address, browser type, and operating system
- Usage patterns such as pages visited and time spent on different sections
- Location data based on IP address for compliance and content customization
- Cookies and similar tracking technologies for platform functionality
2. How We Use Your Information
Your information helps us deliver personalized financial education and maintain a secure platform. We process data for legitimate business purposes and always with your privacy in mind.
- Providing access to investment analysis tools and educational content
- Customizing learning recommendations based on your experience level
- Processing payments and managing your subscription preferences
- Sending important updates about market conditions and platform features
- Improving our services through usage analytics and user feedback
- Ensuring platform security and preventing unauthorized access
- Complying with Australian financial services regulations and reporting requirements
3. Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share information in specific circumstances that support our service delivery or meet legal requirements.
Service Providers
We work with trusted third-party providers for payment processing, email delivery, and analytics. These partners access only the information necessary to perform their services and are bound by strict confidentiality agreements.
Legal Requirements
We may disclose information when required by Australian law, court orders, or regulatory authorities including ASIC (Australian Securities and Investments Commission). This includes situations involving suspected fraud, security threats, or compliance investigations.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you of any such change in ownership or control of your personal information.
4. Your Privacy Rights
Under Australian Privacy Principles (APPs) and other applicable laws, you have several rights regarding your personal information. We've made it straightforward to exercise these rights through your account settings or by contacting us directly.
Access Your Data
Request a copy of all personal information we hold about you, including how it's been used and shared.
Correct Information
Update or correct any inaccurate or incomplete personal information in your account.
Delete Your Account
Request deletion of your account and associated personal information, subject to legal retention requirements.
Restrict Processing
Limit how we use your information for marketing or other non-essential purposes.
To exercise any of these rights, please contact our privacy team using the information provided below. We'll respond to your request within 30 days as required by Australian privacy law.
5. Data Security and Protection
We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure. Our security framework includes both technical and organizational safeguards.
Technical Safeguards
- End-to-end encryption for all data transmission using TLS 1.3 protocol
- Advanced firewall protection and intrusion detection systems
- Regular security audits and penetration testing by certified professionals
- Secure data centers with 24/7 monitoring and access controls
- Regular software updates and security patch management
Organizational Measures
- Mandatory privacy and security training for all employees
- Strict access controls based on job responsibilities and need-to-know basis
- Comprehensive incident response procedures and breach notification protocols
- Regular review and updating of privacy policies and security procedures
6. Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods based on their purpose and regulatory requirements.
- Account information: Retained while your account is active, plus 7 years after closure for financial record keeping
- Transaction records: Kept for 7 years as required by Australian taxation and financial services laws
- Marketing communications: Deleted within 30 days of unsubscribing
- Website analytics: Anonymized after 26 months and deleted after 38 months
- Support communications: Retained for 3 years to maintain service quality and resolve disputes
When information is no longer needed, we securely delete it using industry-standard data destruction methods that prevent recovery or reconstruction.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. These tools help us remember your preferences, analyze website performance, and provide personalized content.
Types of Cookies We Use
- Essential cookies: Required for basic website functionality and security
- Preference cookies: Remember your settings and customization choices
- Analytics cookies: Help us understand how visitors use our website
- Marketing cookies: Used to deliver relevant advertisements and measure campaign effectiveness
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website functionality. Our cookie banner provides options to accept, reject, or customize cookie preferences.
8. International Data Transfers
While mythorilavenqs operates primarily in Australia, some of our service providers and technology infrastructure may be located overseas. We ensure that any international transfers of personal information meet strict privacy and security standards.
All international data transfers are conducted in accordance with Australian Privacy Principles and include appropriate safeguards such as standard contractual clauses, adequacy decisions, or other approved mechanisms to protect your information.
Countries where your data may be processed include the United States (for cloud services), Singapore (for regional data processing), and the European Union (for analytics services). We regularly review and audit these arrangements to ensure ongoing compliance.
9. Children's Privacy
mythorilavenqs's investment education platform is designed for adults and we don't knowingly collect personal information from individuals under 18 years of age. If you're under 18, please don't use our services or provide any personal information.
If we become aware that we've collected personal information from someone under 18, we'll take immediate steps to delete that information. Parents or guardians who believe their child has provided information to us should contact our privacy team immediately.
10. Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through email notifications and prominent website notices at least 30 days before taking effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. The effective date at the top of this policy indicates when it was last updated. Continued use of our services after changes take effect constitutes acceptance of the updated policy.
Privacy Questions and Contact Information
For privacy-related inquiries, data requests, or concerns about how we handle your information:
Email: info@mythorilavenqs.com
Phone: +61394601429
Mail: Privacy Officer
13 Windich Way, Bunbury, WA, 6230, Australia
We respond to all privacy inquiries within 30 days as required by Australian privacy law.